Frontline Leaders
are your mid management & supervisors. To create a strong team, you need strong direct leaders. It’s a MUST
Our practical
leadership & management programs are designed from practical perspective focusing on vital competencies to enhance the harmony and outcome of your entire sales and customer care team.
Frontline Leaders
are your mid management & supervisors. To create a strong team, you need strong direct leaders. It’s a MUST
Our practical
leadership & management programs are designed from practical perspective focusing on vital competencies to enhance the harmony and outcome of your entire sales and customer care team.
We also
offer practical management training consultancy; a customized training service as well as individual coaching
Our Practical
Management Process
Team
Assessment
Team
Assessment
Goals
Setting
Goals
Setting
Qualifying &
Empowerment
Qualifying &
Empowerment
KPI’s &
Ratios
KPI’s &
Ratios
Motivation &
Follow Up
Motivation &
Follow Up
Raising
the Bar
